Candy Crate is an online candy store and distributor, offering candies of all sorts that are perfect for every need and occasion. They ship the candy from their Giant Candy Warehouse to worldwide destinations. Among the categories of candy that you can find at this store are:
You can search for different kinds of candy to suit your taste based on candy type, decade (from the 1940's to 1990's), color, theme, flavor, and brand. Candy Crate is especially well known in the online candy industry for their large selection of bulk candy that are sold at competitive prices. Besides that, they also have experienced wedding candy consultants available that can help you create a decorative and delicious candy buffets for your memorable occasion. Their customer service department is ready to provide you with any nutritional information that you may need on their products.
Founded in 1991, Candy Crate is a three-generation family owned business located in Hesperia, California. Their brick and mortar candy warehouse is located at Lemon Street, Hesperia, California. Candy Crate has been serving the online community with the freshest inventory of candy from top candy manufacturers for over a decade. They are well known for their extensive selection of candies that date back to the 1940's.
Candy Crate has received a lot of positive feedback from their customers. The company has received a 4-star rating on Yelp (based on the reviews from 6 customers), and a 5-star rating on Trustlink.org (based on 2 reviews). The following are snippets of comments from several customers:
"I purchased a 1940's retro gift box along with some other retro candy for my father in law and he absolutely loved it. The customer service was great, the girl I spoke with was very nice and gave me good ideas of what to get. My father in law loved the gift, it was such a hit. I will definitely buy from them again." - T.C (LA, California)
"Had to go in here to buy some specific candy for a design project. Friendly staff and diverse inventory. Prices were a bit high, but that's expected if you need something unique." - Logan L. (Apple Valley, California)
"I was very pleased when my candy arrived in perfect condition. Candy Crate had both the product I was looking for and one of the more decent shipping rates. My order shipped out the day I ordered it and I received it very quickly. Nice to see that customer service still exists these days." - John F.
"Candy Crate had both the product I was looking for, and one of the more decent shipping rates. Excellent selection of products, prompt and on time delivery. I liked the order confirmation and delivery tracking system. Excellent Customer Service - everything was excellent and delivered as promised....very easy to order and it was just as described." - Kent W.
Candy Crate has been a BBB accredited business since 2011. Their BBB page shows that the company has received an A+ rating. One of the factors that raised their rating is the low volume of complaint filed with BBB (only 1 complaint closed with BBB in the last 3 years).
Their store has also received quite a huge coverage from popular media such as The Today Show and others. Their popular customers include big names such as NBC, Pepsi, Ralph Lauren, Disney, Warner Bros, Apple, Century 21, Coco Cola, Oprah, Universal Studios and more. In addition, Candy Crate has been awarded with the "Top Seller" and "Top Customer Service" awards from Yahoo! and Amazon.
According to Alexa.com, Candy Crate has a three-month global traffic rank of 251,324 and US traffic rank of 55,892. They also have a fairly good online reputation with over 140 sites linking in. Statistics show that approximately 74% of the visitors come from the US, however the regional traffic rank shows that the website is also popular in Pakistan, where the website is ranked at 29,243.
Data obtained from Compete.com shows that the website received a total number of 61,657 unique visitors in November 2012. This ranks them at #29,813 by UVS. The graph shows that the number of visitors have increased steadily since September 2012. In terms of competitiveness, the website is at the #3 spot in the list of 5 online candy stores.
Candy Crate's website has a Google PageRank of 3/10.
Candy Crate has established quite a strong social media presence. Their Facebook page has received over 3,000 likes so far and is regularly updated with the latest information about the store, their products as well as special deals and promotions. The company also uses their Facebook page as a platform to interact with their customers and answer questions about their products.
The company can also be found on Twitter, where they have over 1,000 tweets and almost 500 followers. Similar to their Facebook page, their Twitter page is also updated frequently.
They also have a Google Plus account, although they do not seem to be as active on Google Plus as they are on Facebook or Twitter.
Candy Crate operates a blog which they named "Sweet Candy News", where they share useful information about candy, candy recipes and other inspirational ideas.
Candy Crate's website displays the buySAFE Guarantee seal, which indicates that buySAFE has certified this online store to be reliable, stable and able to perform on all terms of sale. In addition, customer's confidential information is protected by 256-bit SSL Yahoo! Secure Server.
Google Safe Browsing diagnostic page shows that the website is not listed as suspicious. No malicious software and content have been found on the website over the past 90 days.
Prices for some of the candies that are sold at Candy Crate are as follows:
- Bit O Honey Bulk Candy 5lb: $19.88
- Sour Patch Cherry Sour Candy 24ct: $21.99
- Bleeps Tangy Candy 5lb: $24.80
- USA Flag Tootsie Rolls 5lb: $19.88
- Sugar-Free Jelly Belly Assortment 3.1oz: $3.48
The prices offered at Candy Crate are generally similar to the prices offered by their competitors, although for certain products, the prices at Candy Crate are found to be slightly more expensive.
Shipping fees are based on the weight and order destination. You will only see the total charges after you add items into your online shopping cart and go through the checkout process.
Candy Crate ships via UPS, FedEx or USPS depending on the size, destination and when the order is processed. Expedited shipping is available via USPS Priority Mail. They also ship internationally to over 40 countries. International orders are only shipped via USPS.
Most in stock orders placed by 3 p.m EST Monday-Friday will ship the same day. Orders placed after 3 p.m EST Monday-Friday or weekends ship the next business day. Estimated time for ground delivery in the US is up to 5 business days. International delivery may take 3-10 business days.
Expedited, Second or Next Day air must be used when purchasing heat-sensitive products shipping to warm regions or during warm months. Items will be packed in an insulated box with the appropriate quantity of reusable Ice-Brix at no charge when expedited shipping is selected.
Candy Crate accepts payment made with major credit/debit cards such as Visa, Mastercard, Discover and American Express. Alternatively, if you have a PayPal account, you can also make your payment via PayPal. International orders must be paid via PayPal.
Other online payment methods such as EbillMe, BillMeLater and others are not accepted. Offline payment methods such as checks and money orders are also not accepted.
Returns must be made within 30 days of receipt of product and must be authorized by their customer service department to be eligible for a refund (less shipping charges, except for damaged or incorrect item). Items have to be returned in their original condition. Holiday items & special orders are not returnable. Returns for "opened" unwrapped candy are also not accepted due to health & safety regulations.
Candy Crate's 100% guarantee does not cover problems due to severe weather and other acts of nature. Customers are responsible for shipping the products back to the store. All returned items are subject to a 20% restocking fee. Order cancellations are also subject to a 20% restocking fee.
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